1. Place a order 

a.register in our website

b.add items you need in cart

c.choose the size and shipping method

d.finish payment

2.Cancel my order

a.please email to cosonsencos@gmail.com within 24 hours 

b. orders can not be canceled after processing already.

Cancellation Policy

1.Standard Size

-Order cancellation request within 24 hour of payment confirmation will be eligible for a full refund.

-Order cancellation request after 24 to 48 hours of payment confirmation will be eligible for a partial refund consisting of full shipping cost and 50% of product purchase price.

-Orders cancellation request after 48 hours of payment confirmation will be eligible for a partial refund consisting of full shipping cost ONLY.

-Once your order has been shipped, it can no longer be canceled.

2.Custom size 

-Order cancellation request within 24 hour of payment confirmation will be eligible for a full refund.

-Order cancellation request after 24 to 48 hours of payment confirmation will be eligible for a partial refund of full shipping cost and 40% of product purchase price.

-Orders cancellation request after 48 hours of payment confirmation will be eligible for a partial refund consisting of full shipping cost ONLY.

-Once your order has been shipped, it can no longer be canceled.

For Wigs and Shoes or Props product:

-Order cancellation request within 24 hour of payment confirmation will be eligible for a full refund.

-Once your order has been shipped, it can no longer be canceled.